Frequently Asked Questions
Everything you need to know about shopping with The Room Antwerp.
What are your shipping rates and delivery times?
We offer worldwide shipping. Orders within Belgium are typically delivered within 1-2 business days, while international orders take 3-7 business days depending on the destination.
How can I return an item?
You can return any unworn item with tags attached within 14 days of delivery. Simply visit our returns portal to generate a shipping label and follow the instructions provided.
Which payment methods do you accept?
The Room Antwerp accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Bancontact, and Apple Pay for a secure checkout experience.
How do I know which size to choose?
Each product page features a detailed size guide. If you are between sizes, we generally recommend sizing up for a relaxed fit, or contacting our customer service for specific garment measurements.
Are your collections limited edition?
Yes, we pride ourselves on exclusivity. Most of our curated pieces are produced in limited quantities to ensure high quality and unique style for our community.
Can I track my order?
Once your order is dispatched, you will receive a confirmation email containing a tracking number and a link to follow your package in real-time.